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Discussion topic: Can’t contact sky
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Message posted on 12 May 2021 10:38 AM
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Can’t contact sky
I'm trying to contact sky as none of the help tools are answering what I need to speak about and every single number that has come up to call is saying it's incorrect when I dial it! For customer services, complaints I've tried 4 different numbers and all are coming up incorrect
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Message posted on 12 May 2021 10:39 AM - last edited: 12 May 2021 10:40 AM
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Re: Can’t contact sky
Hi @Flintwheel
Dial 150 from your Sky landline or Sky Mobile or 0333-759-1583 from any other phone.
When calling, ignore the message at the beginning and stay on the phone as long as you can. If the system sends a text message and asks you to hang up, don't.
If asked for the reason of the call, just say speak to advisor or cancel, nothing else. Finally you should be put in the queue for an advisor.
If you have a question, the community may be able to help?
Message posted on 12 May 2021 10:42 AM
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Re: Can’t contact sky
Even that number you just gave me is saying it's an incorrect number when I dial it
Message posted on 12 May 2021 10:49 AM
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Re: Can’t contact sky
Something is amiss, as the number at the bottom of thier site (after expanding the Need More Help section) is also not working
Message posted on 12 May 2021 10:51 AM
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Re: Can’t contact sky
Every number I have tried calling is saying I have dialled an incorrect number 😞
Message posted on 12 May 2021 11:11 AM
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Re: Can’t contact sky
I've just tried both those again and they both now work, very odd. Can you try again?
Message posted on 12 May 2021 11:42 AM
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Re: Can’t contact sky
Now working lol thankyou
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