Broadband payments

[dempsss]

Hello, I just want to know why my bills are more expensive now? I started on around about £80 now it's been more money these past 2 months what's going on here. 

[cookiemonsteruk]

@dempsss 

It could be your initial discounted period has expired

Call sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone to discuss

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops

[caesarome]

As explained here:

https://www.sky.com/help/articles/been-overcharged

It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 12/18 months if you agree to a new contract.

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:

https://www.sky.com/help

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.