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This discussion topic is read only Discussion topic: August bill £79. 75 September bill £101 98

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This message was authored by: Janet+Betterudge

August bill £79. 75 September bill £101 98

@@J Betteridge

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This message was authored by: GD1

Re: August bill £79. 75 September bill £101 98

Posted by a Superuser, not a Sky employee. Find out more

@Janet+Betterudge  Do you have  a question?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: August bill £79. 75 September bill £101 98

Posted by a Superuser, not a Sky employee. Find out more

@Janet+Betterudge 

If you're asking us why your bill has increased, please remember we are customers like yourself but it could be a discounted deal has now expired. You would have been told the date the discounted deal was ending when you originally took it out. You could compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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