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Discussion topic: Any way to check end of contract dates?
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Message posted on 23 Aug 2021 01:02 PM
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Any way to check end of contract dates?
Hi All,
Is there any way in my account to check when my TV and my Broadband contracts are up for renewal?
I've ended up with different dates on both services - however I see that over the next couple of months I'm seeing price increases again, so can only assume I've reached end of contract.
Is there any easy way to find this out? Or am I going to have to make contact with Sky? Have they re-introduced online chat yet?
Ta
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Message posted on 23 Aug 2021 01:05 PM
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Re: Any way to check end of contract dates?
@Stoofa You should be able to check by using the MySky app or logging into your account, if nothing showsn check you message centre as this will have tjhe original email Message Centre (sky.com)
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 23 Aug 2021 01:06 PM
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Re: Any way to check end of contract dates?
It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:
https://messages.sky.com/message-centre/contracts
Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:
https://www.sky.com/myaccount/tv or
The dates could well be different as they might have started in a different date. If they are ending now is the time to call Sky to see if they will offer you a further discount.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 23 Aug 2021 01:58 PM
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Re: Any way to check end of contract dates?
Ah - cheers for that. Managed to find something in my "Message Centre". I can also see now why my bill is about to increase as I was tied into an 18 month contract, yet one of the discounts only lasted for 12 months.
I suppose I can only blame myself for not reading the entire thing - but I certainly wasn't given any impression one of the discounts wouldn't last the entire length of the contract.
Message posted on 23 Aug 2021 02:13 PM
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Re: Any way to check end of contract dates?
@Stoofa you could always call sky and try snd negotiate a new package so your min terms all are aligned. Might save you some money also.
Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED
Message posted on 23 Aug 2021 02:15 PM
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Re: Any way to check end of contract dates?
Not a bad call - thank you.
Broadband comes to end of minimum contract in October - so I'll see if I can re-nogitate everything on one go.
Ta
Message posted on 23 Aug 2021 07:28 PM
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Re: Any way to check end of contract dates?
@Stoofa wrote:Hi All,
Is there any way in my account to check when my TV and my Broadband contracts are up for renewal?
I've ended up with different dates on both services - however I see that over the next couple of months I'm seeing price increases again, so can only assume I've reached end of contract.Is there any easy way to find this out? Or am I going to have to make contact with Sky? Have they re-introduced online chat yet?
Ta
- Contract endings show here - Sky Offers & Upgrades
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