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This message was authored by: itsfine

Add a new user on communal system

We have a 9 flat block with dual feeds to the flats.  One resident already has Sky Q. Does this mean that other flats can be easly connected now?

 

 

 

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This message was authored by: Kevin+j+v

Re: Add a new user on communal system

Should not be a problem if 1 flat is already running sky q.

I had hell for 4 months with sky q on a communal dish though, problem after problem, eventually I got my own dish installed and everything was ok.

Good luck 

This message was authored by: bob1234

Re: Add a new user on communal system

Posted by a Superuser, not a Sky employee. Find out more

@itsfineProbably. The communal dish only needs a single feed, you still need permission from the "management agent" to access the distribution equipment cupboard as the installer may have to work on the equipment.

This message was authored by: Godfrey

Re: Add a new user on communal system

Posted by a Superuser, not a Sky employee. Find out more

@itsfine 

 

The fact that one resident already has Sky Q connected confirms that the quality of the communal Integrated Reception System (IRS) was measured and found to be good enough to support the slightly increased Modulation Error Ratio (MER) quality required to provide long term error free reception on a Sky Q receiver.

 

If a Unitron dCSS-422 Sky Q Plug-In Adaptor was installed to support the first Sky Q customer this device can support two Sky Q receivers, so it should be a simple job to connect your flat to the second Sky Q compatible output port of this device.

 

Godfrey.

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This message was authored by: itsfine

Re: Add a new user on communal system

Thanks everyone for your advice.  I will go ahead and arrange my update.

Best wishes

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