This discussion topic is read only
Discussion topic: Account suspension
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 Jul 2021 01:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Account suspension
Hello, my account says it is suspended but when I click on the notification it's says my payments are up to date and there isn't anything wrong with my account? Can't someone help
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 Jul 2021 03:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Account suspension
What's the background to this, please? Are your services actually suspended? Have you re-setup your direct debit? It's automatically cancelled when your services are suspended.
Message posted on 01 Jul 2021 04:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Account suspension
@Hellohelp Were you late paying your last bill by more than two weeks? If so Sky may be asking for next months payment in advance as well if indeed your services are restricted
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page