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Discussion topic: why have i got this pay my bill twice
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This message was authored by: corytomkinson
Message posted on 11 Sep 2024 03:09 PM
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why have i got this pay my bill twice
i paid £50 the other day and thought it was for my phone bill but it's just sent me a notification saying that my bill is due and i cant afford another £50 what do i do?
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Sep 2024 03:37 PM
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Re: why have i got this pay my bill twice
It's because you made an unnecessary manual payment, I'm afraid. Doing so won't necessarily stop the automated payment being taken as well. Once your Sky account is in credit by £50 because you've paid twice, you'll be able to ask Sky to refund the overpayment.
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