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Discussion topic: why cant I find the end date of my sky tv contract

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This message was authored by robert-c This message was authored by: robert-c

why cant I find the end date of my sky tv contract

why cant I find the end date of my sky tv contract

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: why cant I find the end date of my sky tv contract

Posted by a Superuser, not a Sky employee. Find out more

@robert-c 

Your contract doesn't end until you physically cancel it. It is your discounts that end, usually 18 months after agreeing to them. As customers no one on the forum would know when that is. You should be able to find your contracts within the Message Centre  https://www.sky.com/help/articles/your-sky-contract-tv


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: why cant I find the end date of my sky tv contract

Posted by a Superuser, not a Sky employee. Find out more

@robert-c 

Have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your mininum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

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