what i am being charged for.. whats this tv add on and sky signature

[nixnacks1956]

WHAT IS THIS ULTIMATE TV ADD ON AND SKY SIGNATURE? I DON'T  DIDNT ASK FOR ANY NEW PRODUCTS. I JUST NEED OUR USUAL SKY PACKAGE., MANY THANKS JANE NIX

[Daniel0210]

@nixnacks1956 

Sky Signature is the base TV package before any add-ons such as Cinema or Sport.

Sky Ultimate is the same but with Netflix included. 

[TimmyBGood]

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@nixnacks1956 wrote:

I JUST NEED OUR USUAL SKY PACKAGE.

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If that was 'Entertainment' then it no longer exists.

[AKonSKY]

I have these two charges also, and I subscribe seperately to Netflix via Sky
Am I being incorrectly charged for SKY ULTIMATE?

If I am getting all the core channels via SKY SIGNATURE and NETFLIX via SKY, what additional am I getting as a result of the SKY ULTIMATE charge?

So on my bill I have

Sky Signature £x.xx
Sky Ultimate £x.xx
Netflix £x.xx

[MarkGoldsmith]

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@AKonSKY wrote:

I have these two charges also, and I subscribe seperately to Netflix via Sky
Am I being incorrectly charged for SKY ULTIMATE?

If I am getting all the core channels via SKY SIGNATURE and NETFLIX via SKY, what additional am I getting as a result of the SKY ULTIMATE charge?

So on my bill I have

Sky Signature £x.xx
Sky Ultimate £x.xx
Netflix £x.xx

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What tier of Netflix are you on? Sky Ultimate included Netflix Standard with Ads, so the extra Netflix charge sounds like its an upgrade to one of the other Netflix plans

[AKonSKY]

That must be it
I have Premium, so the total of my Ne tflix charge plus the SKY ULTIMATE seems to be the collective cost for my Netflix Premium I guess

Thank you

[MarkGoldsmith]

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@AKonSKY wrote:

That must be it
I have Premium, so the total of my Ne tflix charge plus the SKY ULTIMATE seems to be the collective cost for my Netflix Premium I guess

Thank you

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Yup, so the Netflix line item you see on your bill is the cost to upgrade to Netflix Premium from the Standard with Ads.