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Discussion topic: want to speak to a real person by phone GIVE ME A NUMBER

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This message was authored by: Moez1

want to speak to a real person by phone GIVE ME A NUMBER

i WANT TO TALK TO A PERSON NOT A ELECTRONIC PERSON AS HE OR SHE CANT UNDERSTANT WHAT I AM SAYING AND PUSHING ME TO GO ON THE WEB SITE

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This message was authored by: Daniel0210

Re: want to speak to a real person by phone GIVE ME A NUMBER

Posted by a Superuser, not a Sky employee. Find out more

@Moez1 

You're shouting at other customers using all capitals.

 

Is the issue something we can help with saving you a call? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: nancyld

Re: want to speak to a real person by phone GIVE ME A NUMBER

I only want a number to speak to someone. Ian 79 years old and have followed all online instructions

This message was authored by: Daniel0210

Re: want to speak to a real person by phone GIVE ME A NUMBER

Posted by a Superuser, not a Sky employee. Find out more

@nancyld 

What Accounts/Billing issue do you have? We may be able to save you a call.

 

Otherwise the current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟦 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟦 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟦 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟦 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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