unable to view my broadband bill on my sky account

[AliceB3]

I am new to sky . i have paid my streaming tv bill. My broadband bill is due in 3 days but i am unable to view my upcoming bill on my account, it keeps saying somethings gone wrong, try later

[caesarome]

@AliceB3 

If you have a payment method set up on your account like a credit/debit card or a direct debit then you do not need to make manual payments as Sky will take the payment automatically from your payment method.

[AliceB3]

I know it will be paid by direct debit, i wanted to view it to see how much it is and the exact dat it is debited from my account.

[caesarome · Accepted solution]

@AliceB3 

Have you tried this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services