to discuss my package with a person on the telephone

[laceup]

I want to discuss our sky package with a person and whatever telephone number I use there is no option to speak to a human being!

[Daniel0210]

@laceup 
If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to!

[Mark39]

You just have to tell the call handling system why you're calling. Saying you want to cancel should get you through to an adviser best able to help - unless your services have been restricted because of an unpaid bill, in which case you would have to pay the amount outstanding first.