@EthnaT
You are not emailing Sky by posting here as we are customers who help each other.
There is no such package as Sky Go Ultimate or Entertainment as the basic package on Sky is Sky Signature and these are the rest:
Ultimate TV includes the Standard Netflix with Ads plan (1 screen + HD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)
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