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Discussion topic: reduce cost of bill

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This message was authored by: Carsul28

reduce cost of bill

My bill

is over 70 euro I need it to be cheaper or I must cancel

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This message was authored by: martswain

Re: reduce cost of bill

As this is a customer forum you'll have to delve deep into the HELP section and use chat or the phone to contact Sky and negotiate a new contract.

You cannot get a deal via this forum.

Good luck!

This message was authored by: Daniel0210

Re: reduce cost of bill

Posted by a Superuser, not a Sky employee. Find out more

@Carsul28 

Has it recently increased? 

The most common reason for a bill increase, other than the inevitable annual price increase in April (for UK customers ) is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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