"Refer a friend" voucher code not received in my email

[KevNewMedia · Accepted solution]

Good Morning Everyone

Thank you so much for brining this problem to our attention and for your perseverance.

The delay in vouchers being received are due to an unexpected demand. There's no need to ask for your details to be escalated to our messaging team, as they don't have any control over this. You don't need to take any action. As soon as we've been made aware that the issue is resolved, we'll update everyone.

Thanks again for your patience.

[rita2142]

Thank you, 

Looking forward to receive the voucher soon

[mazzzy62]

Hi everyone - my friend recently applied and has now got Sky stream - she has paid her first direct debit - I have sent her the link so we can secure the vouchers as advertised  - but nothing is working - though I have spoken to a Sky individual about this - he sent me link  but nothing  working - does Sky actually want to give any vouchers - because they are making it very difficult to access.  Any ideas would be greatly appreciated thank you.

[caesarome]

@mazzzy62 

When you say the link ins't working what is actually happening ?

[Steve7234]

Hi @KevNewMedia 

Is there any timeline as to when this error will be fixed, and vouchers issued, please?

Thanks.

[Brian173]

Ive claimed my rewards but not received it

[Maz38]

Why haven't I received a voucher code in my email for a refer a friend offer? I have met all the criteria of 45 days etc my friend that referred me also hasn't received one. 

[Mark39]

That would be a question for Sky. You're not emailing them here - you've posted in the forum intended for queries about Sky Yahoo Mail. By all means give Sky a call - we're a customer Community.

[Maz38]

Oh apologies 

[Maz38]

I also have not received mine my friend either. Is there any updates on this would anyone know? 

[caesarome]

@Maz38 

If you go backl up the page you will see an update posted by Sky.

[Amy91x]

I referred a friend on 29 November 24 me and my friend have still not received our vouchers, trying to speak to some one to have this solved is unbelievable. Not happy! 

[Daniel0210]

@Amy91x 

I have merged your post into a thread already discussing this delay. Please see post 2 currently showing as the answer. 

[Gin62]

hi,

was sent email to claim my £75 reward voucher, this was the 2nd January still not received it, i await your reply

[Daniel0210]

@Gin62 

There is currently a delay with these.