Discussion topic: "Refer a friend" voucher code not received in my email

This message was authored by: TonyL5 · ‎17 Dec 2024

Just received confirmation of entitlement for the £75 voucher. Completed all the online application details. Sky confirmed voucher being sent to my email address, but did not receive it. I have checked spam, trash etc. No means to contact sky to re-issue code.

This message was authored by: caesarome · ‎18 Dec 2024

@JessBkr

I have moved your post to here as other people are reporting the same issue, this has been raised to Sky who are aware of the issue and are investigating.

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This message was authored by: lettice · ‎17 Dec 2024

There is an email address for issues around refer a friend is in this Sky help article.

https://www.sky.com/help/articles/introduce-a-friend-b

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This message was authored by: Lyanne · ‎18 Dec 2024

Had the email from Sky asking me to claim voucher now available

Clicked on the link and got nothing.

If i click back on it, it says voucher has already been claimed.

Have also checked my junk....

This message was authored by: sallan2015 · ‎18 Dec 2024

Have received voucher email to claim reward and still nothing.

How on earth do you get this £75 voucher.

This message was authored by: lettice · ‎18 Dec 2024

@sallan2015

@Lyanne

Suggest sending email as I mentioned in my post above.

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This message was authored by: Labcab · ‎18 Dec 2024

hi i havent recieved mine its been 2 days now that i have clicked on the link, is this normal ? thanks

This message was authored by: sallan2015 · ‎18 Dec 2024

Do you have an email address specific to this thanks

This message was authored by: sallan2015 · ‎18 Dec 2024

Do you have specific email address for this issue thanks steven

This message was authored by: KezJo · ‎18 Dec 2024

Also in the same boat! 3 days and not received any further emails

This message was authored by: lettice · ‎18 Dec 2024

@KezJo

@Labcab

Suggest sending email as I mentioned in my post 2 above.

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This message was authored by: KezJo · ‎18 Dec 2024

I've sent an email and had no response. Thanks though!

This message was authored by: Stwigden · ‎18 Dec 2024

Hi I have had the email to say o have a refer a friend voucher I received that 3 days ago, how long does it take for the email with the unique code on to claim the voucher.

This message was authored by: Lozza1403 · ‎18 Dec 2024

Hi I received an email telling me to claim my voucher. I did this and was then told I would receive an email with details of my voucher. No email has come through

This message was authored by: Tonyt1 · ‎18 Dec 2024

Had an email with £75 voucher from a refer a friend. Followed the link and the screen said I would get an email with said voucher to use but have not had the voucher come through at all !

Not sure who to call to get it sorted?

This message was authored by: caesarome · ‎18 Dec 2024

@Tonyt1

There is an email address you can use to contact Sky about this that can be found via this FAQ at the bottom of this link:

https://www.sky.com/refer-a-friend

"What should I do if I have problems with My Reward":

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Discussion topic: "Refer a friend" voucher code not received in my email

"Refer a friend" voucher code not received in my email

Re: Can’t get my voucher after receiving the email for referring a friend

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Re: Refer a friend voucher

Re: "Refer a friend" voucher code not received in my email

Re: "Refer a friend" voucher code not received in my email

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Re: Voucher

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