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Discussion topic: need to reset my emergency contact email address
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This message was authored by: mt36
Message posted on 11 Nov 2025 04:29 PM
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need to reset my emergency contact email address
my emergency email address, for losst passwords, resets etc, was my work email - i have recently retired and can't get access to that email anymore, so need ot change it
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Nov 2025 05:53 PM
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Re: need to reset my emergency contact email address
@mt36 I don't think you can do that online. You may need to call.
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Nov 2025 05:53 PM
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Re: need to reset my emergency contact email address
You can do this via the MySky app or online here:
https://www.sky.com/mydetails/account-info
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