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Discussion topic: mobile number on sky account not recognised

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Avatar for west62
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This message was authored by: west62

Message posted on ‎21 Mar 2025 06:25 PM

mobile number on sky account not recognised

I have my mbile number linked to my broadband account online, but when trying to phone customer services, my number isn't recognised.

no linked

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Mar 2025 07:18 PM

Re: mobile number on sky account not recognised

Posted by a Superuser, not a Sky employee. Find out more

@west62 

Does your mobile number show here as your contact number:

 

https://www.sky.com/mydetails/account-info

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