01 Oct 2023 12:27 AM
i want to update my new address how can i do this because the contact number they show is very busy
01 Oct 2023 05:01 AM
Posted by a Superuser, not a Sky employee. Find out moreWhich Sky services do you have?
01 Oct 2023 08:11 AM
i have sky mobile contract
01 Oct 2023 08:12 AM
Posted by a Superuser, not a Sky employee. Find out more@Qamar7800
Your post has been escalated to Sky and the Messaging Team may get in touch with you later.
Look out for a blue/red speech bubble at the bottom of your forum page. Once that appears you have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread.
This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
01 Oct 2023 09:14 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
03 Oct 2023 04:42 PM
Posted by a Sky employeeWe are still looking to help you @Qamar7800 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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