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Discussion topic: i cant unlink my sky id

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This message was authored by CharlieGreen1 This message was authored by: CharlieGreen1

i cant unlink my sky id

im trying to unlink my sky id so that my sky mobile can be linked with the family account, everytime i do it it says error and just wont let me 

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This message was authored by caesarome This message was authored by: caesarome

Re: i cant unlink my sky id

Posted by a Superuser, not a Sky employee. Find out more

If your Sky Mobile wasn't ordered via this family account then it can not be unlinked to be linked to it so what account was the mobile/sim ordered on ?

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This message was authored by GD1 This message was authored by: GD1

Re: i cant unlink my sky id

Posted by a Superuser, not a Sky employee. Find out more

@CharlieGreen1  If you have already setup Sky Mobile on a seperate Sky ID you won't be able to unlink it & then setup on a different Sky ID.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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