how to chat to an online agent?

[Dom69]

Would like to online chat to agent!

Moderator notes: edited title

[caesarome]

@Dom69 

We are customers here but might be able to help so what is your issue ?

[Louise_M]

Hi there

I can't find the link to reclaim the early termination fee from my previous provider. Does anyone know where it is?

Thanks

[SKY1992bf]

@Louise_M  Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to £100 per service (service = tv or broadband)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

[Louise_M]

Thanks very much

I was aware it was £100 - luckily there is not much difference for me to pay!

[ThomasScott]

Hello

What is the price for the internet and minimal TV

[Daniel0210]

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@ThomasScott wrote:

Hello

What is the price for the internet and minimal TV

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@ThomasScott 

Contrary to the misleading thread title you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

The best discounts are usually available by calling Sky and negotiating your initial 24 month subscription. 

[SKY1992bf]

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@ThomasScott wrote:

Hello

What is the price for the internet and minimal TV

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@ThomasScott  Please be aware despite the thread name your not communicating with sky directly by posting here as we're just fellow customers 

all pricing is available on the sky website 

[Daniel0210]

@SKY1992bf 

I've requested the thread title be amended. 

[MrRichAllen1976]

@SKY1992bf I hate to be pedantic but your equals you're, sorry but I hate when people get simple grammar wrong.

[Daniel0210]

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@MrRichAllen1976 wrote:

@SKY1992bf I hate to be pedantic but your equals you're, sorry but I hate when people get simple grammar wrong.

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@MrRichAllen1976 

What? Your post doesn't make sense. 

[MrRichAllen1976]

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@Daniel0210 wrote:

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@MrRichAllen1976 wrote:

@SKY1992bf I hate to be pedantic but your equals you're, sorry but I hate when people get simple grammar wrong.

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@MrRichAllen1976 

What? Your post doesn't make sense. 

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Please be aware despite the thread name your not communicating with sky directly by posting here as we're just fellow customers.

I was referring to the above post from the OP.

[Daniel0210]

@MrRichAllen1976 

I'm sure the intended recipient got the meaning. Your or you're, it doesn't really matter.