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Discussion topic: how to change direct debt details

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This message was authored by Sarbast This message was authored by: Sarbast

how to change direct debt details

I am trying to change Direct Debt payment details. the website dosn't allow me

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: how to change direct debt details

Posted by a Superuser, not a Sky employee. Find out more

@Sarbast  Follow the instructions on the link below, note if your a new customer you won't be able to change until your account has completed two full billing cycles 

 

https://www.sky.com/help/articles/change-payment-method-or-date


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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: how to change direct debt details

Posted by a Sky employee

Hi Sarbast

 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: how to change direct debt details

Posted by a Sky employee

Update – We are still looking to help you Sarbast. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
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