get hold of an actual person at sky on live chat? new customer query

[selbennett81]

I am not yet a customer, I want to chat to a sales person via chat. I am looking at joining sky but have not yet. I would normally call but I cannot at the moment as my phone is broken and I have not got a landline, so I would like to chat to an agent. the useless Sky Assistant bot is completely useless and never actually passes you over to anyone. how can I get hold of someone to discuss my options????

Sel

[MightyQuinn]

Hi @selbennett81   Deleted, sorry you are using chat.

[greg91]

It says I have earned a badge what it is that ?   My reason for making contact is firstly, to try and speak to someone in person but failing tht to find out the time scale from ordering broadband and it being installed.

[PandJ2020]

---

@greg91 wrote:

It says I have earned a badge what it is that ?  

---

Badges are just for using the community.  (Primarily a customer-led help forum)

[Mark39]

---

@greg91 wrote:

It says I have earned a badge what it is that ?   My reason for making contact is firstly, to try and speak to someone in person but failing tht to find out the time scale from ordering broadband and it being installed.

---

What sort of broadband? If it's Superfast and you already have a serviceable master phone socket, usually a couple of weeks or so. If Fibre and home home isn't already connected, it's likely to be considerably longer.