ending a sky contract

[neanderthal12]

hi,i have  sky multiscreen, sky go extra, sky sports complete pack,sky signature,sky kids, plus broadband and phone at £150 per month.i just rang sky this evening(7.01.2023) as i wanted to terminate my contract,hoping for a better deal down the line or try BT or virgin instead....But because i still have 12 months left of my contract i am not allowed to end my contract because of something to do with TV ?...From my  previous call i was told i would have to pay the £171 termination fee but i never went ahead and left it until this evening.....surely i have a right to end a contract with sky if i pay the termination fee.can anyone enlighten me on this regards. 

[GD1 · Accepted solution]

@neanderthal12  When you agreed to the discounts you also agreed to be tied into the minimum term, Sky don't have to allow you to cancel early, it's in the T & C's you agreed to when you took the services.

For broadband you can choose another provider and ask them to take over the line, however, if you're also in a minimum term with that also there will likely be terminations fees applied.

[oldfella]

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@neanderthal12 wrote:

hi,i have  sky multiscreen, sky go extra, sky sports complete pack,sky signature,sky kids, plus broadband and phone at £150 per month.i just rang sky this evening(7.01.2023) as i wanted to terminate my contract,hoping for a better deal down the line or try BT or virgin instead....But because i still have 12 months left of my contract i am not allowed to end my contract because of something to do with TV ?...From my  previous call i was told i would have to pay the £171 termination fee but i never went ahead and left it until this evening.....surely i have a right to end a contract with sky if i pay the termination fee.can anyone enlighten me on this regards. 

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Hi @neanderthal12 

"To cancel Sky TV, you need to give 31 days’ notice, which can’t end before your minimum term finishes unless you’re within your cooling off period."

Taken from following link

https://www.sky.com/help/articles/cancel-sky-tv#:~:text=To%20cancel%20Sky%20TV%2C%20you,payments%20m... 

[neanderthal12]

thanks for that.i never read the terms it was that boring lol now i will thanks