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Discussion topic: credit refund when no longer with Sky

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This message was authored by SWx2024 This message was authored by: SWx2024

credit refund when no longer with Sky

Good afternoon, I am no longer a sky cutsomer as of earlier this year but was a very happy customer for many years until they put the prices up. Today i have received an email to say that i overpaid for a package and am due a credit. Sky no longer have my bank details but are going to send me a Pin number to access their 'payitrefund' to claim it back. I no longer have my account number or a login to access an account so how do i claim my erfund back. Is this legimate or a scam. Would appreciate any help with this. 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: credit refund when no longer with Sky

Posted by a Superuser, not a Sky employee. Find out more

@SWx2024 wrote:

Good afternoon, I am no longer a sky cutsomer as of earlier this year but was a very happy customer for many years until they put the prices up. Today i have received an email to say that i overpaid for a package and am due a credit. Sky no longer have my bank details but are going to send me a Pin number to access their 'payitrefund' to claim it back. I no longer have my account number or a login to access an account so how do i claim my erfund back. Is this legimate or a scam. Would appreciate any help with this. 


Its legitimate



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: credit refund when no longer with Sky

Posted by a Superuser, not a Sky employee. Find out more

@SWx2024  It's 100% legitimate you will receive full instructions with the pin


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This message was authored by Barstow0161 This message was authored by: Barstow0161

Re: credit refund when no longer with Sky

Hi, I received this email also yesterday but no follow up email or pin as yet. 

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