Discussion topic: contract

This message was authored by: jericho5617 · ‎06 Oct 2023

hi can any body tell me how do i cancel my tv sub with me still being in contract as they are refusing to do it on chat any help would be great

This message was authored by: MightyQuinn · ‎06 Oct 2023

Hi @jericho5617 Unfortunately, I think you will find that the terms and conditions you agreed to clearly state that you can only give notice once you are out of your minimum term. Probably best to telephone and hope you get somebody willing to cancel your contract for early termination fees.

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

This message was authored by: PandJ2020 · ‎06 Oct 2023

The terms explicitly state you cannot cancel whilst subject to a minimum term. I'm afraid you'll have to see the contract out.

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎06 Oct 2023

@jericho5617

I agree with @PandJ2020 the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree, and they haven't.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: contract

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