confusing call about breakdown cover

[posset]

Hi Apologies if this is  all mixed up but head still spinning. Got a call from Sky Asian voice which I can  never understand properly about breakdown protection and how it was   no longer going  included in    the subscription.I said to my knowledge I did not  have that . Was told I did as it was Mandatory or something and that so many people  were having difficulty  paying it.  It was being stopped and  you had to make a payment   or split in  two. Then something about if you stop it  an £80 charge. I had  asked to speak to some else  and did get a  man on for a few mins none the wiser then  it was the girl again  still was not  making sense then the  call stopped.  we were on for about 20 mins or so. I would really appreciate if anyone  could   say what thes about or even a UK phone number  I could call. Thanks

[Daniel0210]

@posset 

Sounds like a scam to me. Sky Protect is an insurance cover for some Sky equipment which is run by Domestic and General insurance and there is no £80 charge for cancelling it. The cover is only about £10 a month to start with. 

[caesarome]

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@posset wrote:

Was told I did as it was Mandatory 

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I agree with @Daniel0210 is that this doesn't appear to be a call from Sky especially if they come out with statements like this as it is not mandatory at all.

[posset]

Thanks I'll still have to try and contact Sky 

[DaveJ16]

Had the same call today from chap saying he was from "sky equipment". Told me my sky equipment Insurance was expiring and I could renew either for £45 per quarter or £120 for the year . Which did I want?  I told him none and he said if I cancel will cost me £75.  I told him I am not cancelling as you told me it was expiring.  So let it expire. He knew my name and offered to tell me part of my sky account number as proof.  I  told him I was not going to buy anything over the phone and would check with sky first. He hung up.

[Tinkerbelle1]

Just had the same call from so called Sky breakdown cover asking what option I wanted, also advised he could tell me my last 4digits of my number. I asked him to tell me the numbers and he said I'd have to agree to an option  1st and make a payment. I asked if this was a scam and he said goodbye however I did hear him say (Removed), nothing with that one'!!! Oops so it is a scam then 🤣. 

Moderator note: Removed inappropriate language

[twilight+princess]

Definitely a scam imo as we receive these calls & they're certainly not from Sky even though they mention it.. If you still have the number (or you receive another call) then enter it here https://who-called.co.uk to see if it's been reported as a scam or genuine call.

[Becx6]

Defo a scam, the guy was so rude. I called the number back off my mobile and when they answered just said "hello" I asked who was I speaking to and they got all flustered and hung up - scam number 0121 274 ****

[Grinner]

I got the same call today...but told her I just  wanted to continue with my existing plan. She asked if I did not want to save money..so I said, not bothered, and she very politely said goodbye.. definately a scam.