Discussion topic: cancelled subscription cancellation

This message was authored by hmswarrior3 This message was authored by: hmswarrior3

cancelled subscription cancellation

I cancelled my sky subscriptions packages yesterday. My bill has just gone out this month, if the payment is for a month in advance, should I not be able to still access these subscriptions until the end of the month, because they have instantly been removed?


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This message was authored by Mark39 This message was authored by: Mark39

Re: cancelled subscription cancellation

Posted by a Superuser, not a Sky employee. Find out more

It's not bill related, but you have to give notice to cancel - 31 days for TV, 14 days for broadband and your services should remain active during the period. I'd give Sky a call.


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