Discussion topic: cancellation query

This message was authored by: weelinda1962 · ‎26 Nov 2023

I phoned up 2 months ago to cancel my sky tv and just keep the broadband. Was told i had a month left on contract so phoned again last month and everything sorted. Got my latest bill not only was my sky tv not cancelled they increased my bill by another £35 phoned sky today and was told they have no knowledge of me cancelling absolute idiots

Moderator note: Amended title to better reflect query

This message was authored by: caesarome · ‎27 Nov 2023

@weelinda1962

You can register a complaint by filling in this online form:

https://www.sky.com/help/articles/how-to-make-a-complaint

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: PandJ2020 · ‎27 Nov 2023

Do you have a question?

All phone calls are recorded so get them to review your cancellation. Did you receive email confirmation of the cancellation?

I am just another Sky customer and my views are my own

Discussion topic: cancellation query

cancellation query

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