can i have the social tarriff as i am registered disabled

[july16]

I am registered as disabled because of my mental  health can i get the social tariff  as i am finding it very difficult to pay my bill

[caesarome]

Details on this can be found here:

https://www.sky.com/help/articles/sky-social-tariff

This applies is you are on certain credits only like universal credit. If this is the case and you are already a Sky Broadband customer then give Sky a call. You will need your national insurance number to hand.

[Daniel0210 · Accepted solution]

@july16 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff lasts 18 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.