This discussion topic has been answered Discussion topic: being asked to return two sky mini boxes after renewing my contract that includes multi screen

This message was authored by: Davehu57 · ‎24 Mar 2025

Could a Forum superuser please escalte this for VickV please?

thanks

This message was authored by: MarkGoldsmith · ‎24 Mar 2025

@VickV This has been escalated to the Sky Messaging team who should be in touch with you regarding this within the next 48 hours via a colourful chat bubble which will appear at the bottom of this page.

You may need to refresh your browser for the chat bubble to appear.

Responses from the messages team aren't immediate so you need to check the chat often to see when they are replied. The chat bubble will also be present for 48 hours. Its worth noting the messaging team will ask you to verify your identity so they can confirm you are the account holder.

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This message was authored by: Mr+Flibbles+86 · ‎24 Mar 2025

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by: VickV · ‎24 Mar 2025

Thank you. Excuse my ignorance, will the chat bubble be obvious when it appears?

This message was authored by: caesarome · ‎24 Mar 2025

You should be able to see it now @VickV at the bottom of this page like the one show on the image here:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This discussion topic has been answered Discussion topic: being asked to return two sky mini boxes after renewing my contract that includes multi screen

Re: being asked to return two sky mini boxes after renewing my contract that includes multi screen

Re: being asked to return two sky mini boxes after renewing my contract that includes multi screen

Re: being asked to return two sky mini boxes after renewing my contract that includes multi screen

Re: being asked to return two sky mini boxes after renewing my contract that includes multi screen

Re: being asked to return two sky mini boxes after renewing my contract that includes multi screen

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