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Discussion topic: automatically renewal contract?

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This message was authored by Keron1986 This message was authored by: Keron1986

automatically renewal contract?

My contract will end in 2 months and I do not want to renew

Do I need to contact the team to cancel it? Or will it be cancelled automatically? 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: automatically renewal contract?

Posted by a Superuser, not a Sky employee. Find out more

Yes, you;ll need to contact Sky to give the 31 days notice to cancel required (2 weeks for broadband).

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: automatically renewal contract?

Posted by a Superuser, not a Sky employee. Find out more

Yes, you;ll need to contact Sky to give the 31 days notice to cancel required (2 weeks for broadband).

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: automatically renewal contract?

Posted by a Superuser, not a Sky employee. Find out more

@Keron1986  contracts don't end unless you physically cancel them by contacting sky only the discount ends meaning you pay full list price unless you renew 


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This message was authored by Zubrickas This message was authored by: Zubrickas

Re: automatically renewal contract?

so 2weeks exactly. if i give notice 1,5 week will by to late. or 3 weeks will by to early???
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: automatically renewal contract?

Posted by a Superuser, not a Sky employee. Find out more

@Zubrickas wrote:
so 2weeks exactly. if i give notice 1,5 week will by to late. or 3 weeks will by to early???


The t&Cs state 14 day notice period for broadband cancellations and 31 day notice period for TV.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by Zubrickas This message was authored by: Zubrickas

Re: automatically renewal contract?

i know, but that could be reason auto renew for another month....

This message was authored by Mark39 This message was authored by: Mark39

Re: automatically renewal contract?

Posted by a Superuser, not a Sky employee. Find out more

@Zubrickas wrote:

i know, but that could be reason auto renew for another month....


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