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Discussion topic: accidentally misprinted my email logging in now it wont delete the account

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This message was authored by RUDYY3 This message was authored by: RUDYY3

accidentally misprinted my email logging in now it wont delete the account

I went to log on to my computer my sky which I dont do often as i yuse my app on mobile when typing in my email address it ask for a name  then i realised I had misprinted  my email address so tried to delete it as it was causing a conflict which was very confusing I signed out tried to go back later to sign int my correct account an it did it again showing the error email finally log out  and managed  to log onto my  correct account  .. Yet the rogue account is stil there  an is confusing sky saying I have two accounts which  I dont have  if anyone can help that would be great!


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: accidentally misprinted my email logging in now it wont delete the account

Posted by a Superuser, not a Sky employee. Find out more

@RUDYY3 

Try clearing your web browser cache to clear the incorrectly enteted account details.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: accidentally misprinted my email logging in now it wont delete the account

Posted by a Superuser, not a Sky employee. Find out more

@RUDYY3 

Try clearing your web browser cache to clear the incorrectly enteted account details.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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