a phone call to day to pay 99 pounds

[tomgamble]

to day i had a phone call to say i had to pay 99 pounds  

[Mark39]

Doesn't sound like a call from Sky, if that's all they said. What's it supposed to be for?

[caesarome]

@tomgamble 

That is highly likely to not be a call from Sky so did you give them any account or financial details ?

You can view the status of your bills via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk

[MightyQuinn]

Hi @tomgamble   If you suspect it is a scam, check out Sky's advice https://www.sky.com/help/articles/sky-scams-help

[Daniel0210]

@tomgamble 

Did they address you by name?

Did they ask for your telephone password… and did you give it?

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which I think a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.