Wrong offer applied to my account

[Coreyb2801]

I am a new sky customer and signed up to the €38 a month offer which Includes sky Q and broadband. I paid €30 over the phone for the set up fees but I checked my bill today (first day of having sky) 

and it is telling me my bill owed on 20th March is over €92. 
Why is this? I agreed to the €38 a month package over the phone 

[caesarome]

The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

https://www.sky.com/help/articles/understanding-my-bills

So have you checked your future bills to see what they show:

https://www.sky.com/manage/bill/future

[Coreyb2801]

@caesarome  Yes my future bills show €70 a month which is still a crazy amount extra then the agreed amount of €38. 

Id understand if I had loads of channels or whatever but it's literally the standard package like I only took the sky Q and broadband together because it was cheaper than me getting broadband on its own. I paid the 30 over the phone on set up so the bill just doesn't make sense 

[caesarome]

It might be worth contacting Sky Ireland to see if the offer was applied correctly to your account.