Discussion topic: Wrong billing

This message was authored by: Marie+Shufflebott · ‎10 Feb 2023

Hi I have just joined sky broadband because I was told I could have it at £25 a month and it is coming out of my bank at £44. How can I get this changed?

This message was authored by: PandJ2020 · ‎10 Feb 2023

It's probably correct as that bill covers more than one month. (Sky's billing is monthly in advance)

Check future bills - if they are £25 then it's almost certainly correct.

I am just another Sky customer and my views are my own

This message was authored by: caesarome · ‎11 Feb 2023

@Marie+Shufflebott

This explains about your first bills and why you are charged more:

https://www.sky.com/help/articles/understanding-my-bills

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Discussion topic: Wrong billing

Wrong billing

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