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Discussion topic: Wrong address on package

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This message was authored by Cand2017 This message was authored by: Cand2017

Wrong address on package

I signed up with Sky yesterday and it looks like you have put down my address as (removed) when it should be (removed)

my neighbour has just given me my Sky boxes that were delivered to him

my name is Christine (removed)

could you please correct my address 

 

Moderator note: Removed personal/identifiable details


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Wrong address on package

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cand2017 this is a public Sky Community forum of other Sky Customers and not a contact method for Sky Customer Services. As a result, if you can you may wish to edit your post to remove any personal information (although the forum moderators should also be able to take care of removing that info for you).

 

I believe you will need to phone Sky to get the address corrected.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Wrong address on package

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cand2017 this is a public Sky Community forum of other Sky Customers and not a contact method for Sky Customer Services. As a result, if you can you may wish to edit your post to remove any personal information (although the forum moderators should also be able to take care of removing that info for you).

 

I believe you will need to phone Sky to get the address corrected.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by GD1 This message was authored by: GD1

Re: Wrong address on package

Posted by a Superuser, not a Sky employee. Find out more

@Cand2017  Your post has been moved temporarily as you've included address details in a public forum, you should never post any personal details like this.

 

Your post will be reinstated once the address details have been removed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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