Our sky tv was not working from 28th August until 5th September, when an engineer made a repair. The fault was put down to weather damage I believe. I would like our bill to be amended to compensate for the 8 days we were without service.
Our sky tv was not working from 28th August until 5th September, when an engineer made a repair. The fault was put down to weather damage I believe. I would like our bill to be amended to compensate for the 8 days we were without service.
Nobody on here can action that for you. Give Sky a ring and they will be able to assist.
Posted by a Superuser, not a Sky employee. Find out more
@Natb31 In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.
There is no automatic compensation for loss of TV service unlike broadband and landline. If you call Sky you coukd ask for a credit for the time you were without service but Sky are not obliged to give one. Incidentally you've posted in the Sky+ board. That is no longer supported so Sky won't have sent an engineer to you.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
