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Discussion topic: Why my bill more then my agreement

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This message was authored by Cengiz This message was authored by: Cengiz

Why my bill more then my agreement

I'm waiting my second bill to be paid if they take more than we agreed i will cancel my direct debit i don't care what the consequences will be 

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This message was authored by caesarome This message was authored by: caesarome

Re: Why my bill more then my agreement

Posted by a Superuser, not a Sky employee. Find out more

@Cengiz 

The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

 

https://www.sky.com/help/articles/understanding-my-bills


So have you checked your future bills to see what they show:


https://www.sky.com/manage/bill/future

 

Cancelling your direct debit is the worse thing you can do as it will lead to further issues.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Why my bill more then my agreement

Posted by a Superuser, not a Sky employee. Find out more

@Cengiz wrote:

 i don't care what the consequences will be 


Late payment charges, debt collection, potential legal recovery and credit file marked accordingly.  Not usually the best way of dealing with a dispute but up to you.

I am just another Sky customer and my views are my own
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