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Discussion topic: Why my bill gone up £10 for sky

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This message was authored by: Andy8319

Why my bill gone up £10 for sky

hi does anyone know why my billing for the month has gone up £10 I did pay £130.75 a month now gone to £140.75a month

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This message was authored by: Mark39

Re: Why my bill gone up £10 for sky

Posted by a Superuser, not a Sky employee. Find out more

Check the details of your bill. Compare this bill with a previous one and see where the difference lies.

This message was authored by: Daniel0210

Re: Why my bill gone up £10 for sky

Posted by a Superuser, not a Sky employee. Find out more

@Andy8319 
Unless you’ve changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts are ending. 

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Andy8319

Re: Why my bill gone up £10 for sky

We have 18 month contract that ends on 18 th October but with been with 25 years 

This message was authored by: Daniel0210

Re: Why my bill gone up £10 for sky

Posted by a Superuser, not a Sky employee. Find out more

@Andy8319 

Most likely the annual price increase. It occurs each April and you should have received a letter/email outlining how it will affect you.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: Why my bill gone up £10 for sky

Posted by a Superuser, not a Sky employee. Find out more

@Andy8319 

Have you made any changes to your package recently, if not did you look into this as suggested by @Mark39 and compare what it says on a £130.75 bill to the one that is £10 more, what does it say so does it show that a discount is ending ?

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This message was authored by: Anonymous

Re: Why my bill gone up £10 for sky


@Andy8319 wrote:

We have 18 month contract that ends on 18 th October but with been with 25 years 


The fixed length contracts aren't fixed price, and contractually they can raise it by up to 10% based on list price each April, so even though your contract ends in October you would still get the April rise.

 

As others have said it could be other discounts ending or changes to your subscription. 

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