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Discussion topic: Why my bill for broadband from 45.50 jump to 91 pounds

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This message was authored by Roberto23 This message was authored by: Roberto23

Why my bill for broadband from 45.50 jump to 91 pounds

Why my bill is 91 pounds this month 

when I used to pay 45.50?

I can't understand the extra charge 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Why my bill for broadband from 45.50 jump to 91 pounds

Posted by a Superuser, not a Sky employee. Find out more

@Roberto23 
That amount is exactly double so was a bill missed and carried over? Alternatively discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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