@CLGG
Better discounts are offered to new customers as an incentive for them to join.
Sounds like a discount has finished. Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.
Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. It’s apparent that significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
