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Discussion topic: Why is my bill so high after being a customer for over 15 years compared to new customers?

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This message was authored by: Daniel0210

Message posted on ‎29 Jun 2025 05:59 PM

Re: Why is my bill so high after being a customer for over 15 years compared to new customers?

Posted by a Superuser, not a Sky employee. Find out more
@Totalwar2 wrote:

So that standard now two prices per year?

@Totalwar2 

No! The posts from @Mark39 and myself explain what we believe has happened. 


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This message was authored by: Mark39

Message posted on ‎29 Jun 2025 06:03 PM

Re: Why is my bill so high after being a customer for over 15 years compared to new customers?

Posted by a Superuser, not a Sky employee. Find out more

@Totalwar2 to explain further: you were let off the April 2025 increase because it was so close to ypu agreeing a new deal. Instead you pay the April increase from August. Next year you'll get the annual increase in April. 

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Message posted on ‎29 Jun 2025 06:14 PM

Re: Why is my bill so high after being a customer for over 15 years compared to new customers?

I was told they could not do anything about the price rises in April even though I just got a new glass tv.

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This message was authored by: TimmyBGood

Message posted on ‎29 Jun 2025 06:53 PM - last edited: ‎29 Jun 2025 07:01 PM

Re: Why is my bill so high after being a customer for over 15 years compared to new customers?

Posted by a Superuser, not a Sky employee. Find out more

@Totalwar2 

 

That's correct: the price increase cannot be avoided, but it does get deferred.

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