01 Mar 2023 04:49 PM
I signed up last year to a 18 month contract... Received an email today saying that it's going up by £4, okay that's not a massive jump, but I agree to a set amount for a set time. Can they really do this
01 Mar 2023 04:51 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:
https://messages.sky.com/message-centre/contracts
Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:
https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk
Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your mininum term is up.
You can access your online billing here:
https://www.sky.com/manage/bill
01 Mar 2023 04:51 PM
Posted by a Superuser, not a Sky employee. Find out more@Jenny1995 Your contract is not a fixed price , read the terms and conditions you agreed to.
01 Mar 2023 04:51 PM
Posted by a Superuser, not a Sky employee. Find out more@Jenny1995 Your contract is not fixed price the discounts are and yes it's allowable under the terms and conditions you signed up to
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