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Discussion topic: Why is it saying I’ve paid my bill?

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This message was authored by: Tiajones

Message posted on ‎06 Oct 2025 11:41 PM

Why is it saying I’ve paid my bill?

My account says I paid my phone bill yesterday but no money has gone out of my account?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎07 Oct 2025 05:31 AM

Re: Why is it saying I’ve paid my bill?

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@Tiajones 

Your account will say this when the process to take the funds has started so your account might update today or tomorrow to show that this bill has been paid.

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Message posted on ‎07 Oct 2025 05:34 AM

Re: Why is it saying I’ve paid my bill?

Posted by a Superuser, not a Sky employee. Find out more

 

@Tiajones wrote:

My account says I paid my phone bill yesterday 

@Tiajones 

As you made this post on Monday, 'yesterday' refers to Sunday. Payments aren't processed at a weekend. Do NOT be tempted to make a manual payment. 


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