Why don’t my mobile bill show on my accounts it’s linked and the online chat bot just don’t work

[Warren38]

My accounts are linked but it still won't show me my sky mobile bill on my account iv tryed to get hold of an agent on the chat but the bot just don't understand and tells me it's linked and sends me to a page with nothing on it and makes me start the chat again to in the end get sent to the same place and not get to talk to a real person and I still can't see anything to do with my sky mobile account

[Tom-W19]

Hi @Warren38 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147