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Discussion topic: Why are my packs/add ons billed twice?

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This message was authored by: Zoe25

Why are my packs/add ons billed twice?

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why is my bill showing 2 payments of the same thing? 

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This message was authored by: caesarome

Re: Why are my packs/add ons billed twice?

Posted by a Superuser, not a Sky employee. Find out more

@Zoe25 

A few questions:

 

Are you new to Sky ?

If not was does your previous and next bill show ?

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This message was authored by: MightyQuinn

Re: Why are my packs/add ons billed twice?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Zoe25   See the -28 days. So one is for the previous month, and the other is for the next month. I assume that this is your first bill catching up. We are billed a month in advance. 

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