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Discussion topic: Why are my packs/add ons billed twice?
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This message was authored by: Zoe25
Message posted on 09 May 2025 08:40 PM
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Why are my packs/add ons billed twice?
why is my bill showing 2 payments of the same thing?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 09 May 2025 10:07 PM
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Re: Why are my packs/add ons billed twice?
A few questions:
Are you new to Sky ?
If not was does your previous and next bill show ?
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 10 May 2025 09:26 AM - last edited: 10 May 2025 09:29 AM
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Re: Why are my packs/add ons billed twice?
Hi @Zoe25 See the -28 days. So one is for the previous month, and the other is for the next month. I assume that this is your first bill catching up. We are billed a month in advance.
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