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Discussion topic: When trying to place an order for last 3 days just comes up with technical error

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This message was authored by: Mary119

When trying to place an order for last 3 days just comes up with technical error

Trying to purchase an item agree to everything then just as goes to go through it says technical error and does not work

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This message was authored by: Mark39

Re: When trying to place an order for last 3 days just comes up with technical error

Posted by a Superuser, not a Sky employee. Find out more

Do you currently have other Sky services?

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This message was authored by: Mary119

Re: When trying to place an order for last 3 days just comes up with technical error

You mean internet yes everything is working fine it just website when trying to purchase an item 

This message was authored by: caesarome

Re: When trying to place an order for last 3 days just comes up with technical error

Posted by a Superuser, not a Sky employee. Find out more

This does happen I'm afraid so the only way to get your order placed will be by calling Sky instead.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by: Mark39

Re: When trying to place an order for last 3 days just comes up with technical error

Posted by a Superuser, not a Sky employee. Find out more

When you log in to make a purchase, check that you're using the same login credentials as you use when viewing your online Sky account. If that doesn't help, I'd give Sky a call and I'm sure they'll be happy to deal the order for you.

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