Discussion topic: When did Sky reduce customer service opening hours?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 05 Dec 2025 08:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
When did Sky reduce customer service opening hours?
Hello,
When did Sky reduce opening hours? I used to be able to call later in the evening to get problems solved? Now I speak to a menu which sounds like Sky is open but don't actually speak to anyone.
Sales is open in another country but unable to direct me to customer services.
When did this all change?
Thank you
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 05 Dec 2025 08:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: When did Sky reduce customer service opening hours?
What accounts issue do you have? Perhaps we can advise you and save you a call tomorrow?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 05 Dec 2025 08:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: When did Sky reduce customer service opening hours?
@LadyRolo wrote:
Now I speak to a menu which sounds like Sky is open but don't actually speak to anyone.
It sounds like you are speaking to the bot so if you have an issue that us fellow customers can not help you with then trying saying nothing when it asks you any questions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page