@sph251304 wrote:
Trying to renew broadband and phone contract. Part of the process requires the first two digits of the direct debit account number (and says you can find this easily from your bank statement).
I've entered the first two digits of the direct debit reference number, and the first two digits of my bank account number, and both are wrong.
Haven't a clue what numbers SKY needs, and the digital assistant was useless.
It's the 1st two digist of your Bank account number you use to pay your direct debit
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
